A comprehensive list of Casino Bellini's most commonly asked questions-and their most accurate answers-follows. If you don't find the answer you're looking for on this page, then please contact our support department for additional information.
Questions and answers are divided into six basic categories; click on the one that most closely applies to the nature of your question.
What do I need to do to play Casino Bellini's cash tables?
To play at Casino Bellini, you will need to download our free software package. The software allows our players to view and play the games the way they were meant to be played and also gives you immediate access to all special casino and player features. The software also enables games to operate at the highest level and speed.
How do I download the software?
The software downloading process is explained in full on Casino Bellini's download page. You will only be required to download once. Henceforth, you will be able to connect to Casino Bellini instantly using the CB logo in your start menu or on your desktop.
Downloading typically takes no more than 8-10 minutes with a 56K modem and may take 2 minutes or less with a cable or broadband connection. In order for your computer to run our software, you will need: Windows 98, 2000, Windows XP, Windows 2003 or Vista, 512 MB of RAM, 500MHz or faster CPU, 16-bit color, and least 950 MB free space on the hard drive.. Casino Bellini is ideally viewed in 16-bit color and 600x800 resolution.
How do I know that Casino Bellini's games and rules are fair?
All of Casino Bellini's games are powered by advanced randomization software that mimics the odds of the actual games. Each game is then analyzed by an independent firm and is assigned a payout percentage that indicates its average percentage of wins per 100 bets. The accounting firm that oversees Casino Bellini's games is Technical Systems Testing (or TST). They perform checks on each of our games every month. For more information on how we ensure fairness, please view our Fair Gaming Practices page.
How do I know that the information I give Casino Bellini is secure?
Casino Bellini is diligent in ensuring the security of any and all of the sensitive information stored in its database. We use the most technologically advanced security software and programs available combined with the protection of a firewall and RSA-encryption. Casino Bellini is so dedicated to protecting its players that credit card transactions performed through our interface are actually safer than shopping at your local brick-and-mortar stores. For more information on how we protect our players, please view our Security Page.
Where can I find the rules for a game?
Basic game rules are posted in the Help section available from the lobby screen. Specific game rules can be viewed on each game page. If you cannot find the information you are looking for in either of these places, then speak with our live support staff via the chat option posted on your lobby screen.
How can I change my wager?
In table games like Baccarat, Blackjack, Craps, and Roulette simply right click on the chips you want to remove or add to your bet. In Roulette, clicking the Clear Bet button will pull all of your chips from the betting layout. When playing Video Poker or Slots games, pressing the Cash Out button will return your credits to your player account; exiting the game will also cause the credits to return to your account.
Where can I get more game help?
The Help feature available from the lobby screen includes instructions and advice for all of our casino games. This feature is accessible even when you are already playing a game.
Where can I see my betting history?
The Game History feature on the lobby screen includes all of the bets you've made as a Casino Bellini player.
What are comps and how can I get some?
All active Casino Bellini players are eligible to earn Comp Points when they play our cash games. You will earn 1 Comp Point for every €10 you wager. These Comp Points can be redeemed for free play, special prizes, and even CASH. The cash value of Comp Points is 100 Comps = €$1. The more you play, the more Comps you will earn, and the more you bet the higher your VIP level will be. Players betting at a higher VIP level are eligible for larger rewards.
Can I talk to other Casino Bellini players?
Yes-we offer many opportunities to socialize with your fellow players. Simply click the Chat button while sitting at a multiplayer or private table and you will be able to communicate openly with the other players at the table.
What is a multiplayer table?
A multiplayer table is a table where you will sit (and potentially compete) with other live players.
What is a private group table?
A private group table is an invitation-only table created by you or one of your friends. Up to three players can sit at these tables and play privately without outside intrusion or unwelcome guests. To join your own private table, just enter its name. If it has not already been created, then the computer will do it for you.
What happens if I lose my connection during a game?
Casino Bellini has special software that protects players that experience unanticipated disconnections. After your account has remained inactive for a short period of time, the casino will log you out automatically. If you were playing a game that requires an action from the player, then players that return to the casino prior to being logged out will resume play in exactly the place where they were disconnected. On the other hand, if you were playing a game that does not require player interaction-like Roulette or Slots-then you will be credited with any wins resulting from the turn you were disconnected during.
What do I need to use Casino Bellini's software?
Downloading typically takes no more than 8-10 minutes with a 56K modem and may take 2 minutes or less with a cable or broadband connection. In order for your computer to run our software, you will need: Windows 98, 2000, Windows XP, Windows 2003 or Vista, 512 MB of RAM, 500MHz or faster CPU, Microsoft Internet Explorer 6.0 or newer, 16-bit color, and least 950 MB free space on the hard drive.. Casino Bellini is ideally viewed in 16-bit color and 600x800 resolution.
How can I make a deposit?
To make your first deposit at Casino Bellini, you will first have to download our software package. Once the software is installed, you will open the program and then create a new "Real Money" account. Once your account has been approved and you have received your username and password, you are ready to make your first deposit.
You can make deposits quickly by selecting the Cashier feature on the main lobby screen. Simply choose your preferred funds transfer service, enter all applicable information, and once your account has been credited you'll be ready to start playing! For more information on the many deposit options available to our players, see the Cashier page.
How can I claim my winnings?
Withdrawing funds is very similar to depositing them. Simply go to the Cashier page, select your preferred funds transfer method, and then enter the amount of money you wish to withdraw.
