The table below explains some of the most common problems encountered when players try to deposit an amount greater than their account balance.
| PROBLEM | SOLUTION |
|---|---|
| In order to maintain the highest level of security and reliability, the Casino has deposit limits on credit card deposits. | Use one of the alternative payment methods that are fast, easy, and instant. Click here for more information. |
| Are you using Mastercard? | Try VISA instead. For various reason VISA type cards are entitled to a higher limit. Please visit the Cashier page for more information. |
| You exceeded your limit/ deposit amount | The amount that was declined may have been beyond your current limit, but a slightly lower amount might be under the limits. |
If your question is not answered here, do not hesitate to contact our 24/7 support representatives.
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